The driving force behind CSU opting to use the Office 365 service provided by Microsoft was that it provided an upgrade path for Central Exchange e-mail, calendaring, and voice mail services – leveraging Office 365 will significantly decrease the hardware and overhead required to manage e-mail on campus. Think of Office 365 as an 'umbrella' term that covers multiple services – including Skype for Business, OneDrive for Business, and Exchange Online.

Who is eligible for Office 365 services?.

How long after I leave the university do I have access to Office 365 services (ex: Email, OneDrive for Business, Office download, etc.)?.

Is it possible to change the last name portion of my address to the professional or preferred last name that I use?.

Why does my name appear in the GAL as my eName rather than Last,First?.

What is the restore policy for Office 365 e-mail?.

What is Microsoft's Privacy Policy for Office 365?.

How long does a deleted e-mail remain in the 'Deleted Items' folder?.

How long does it take for new mailboxes and distribution group changes to be available in Office 365?.

When I change my eID password at the eID web site, how long does it take for my new password to take effect in Office 365?.

How can I enable or disable apps such as 'Bing Maps' that appear in Outlook?.

Why do I get an error when I click on the 'Mail' tile in the Office 365 Portal?.

Can I change the picture for my Office 365 account?.

What can I do to make sure my computer will work with Office 365 services?.

Will I still be able to use Outlook to connect to my Exchange mailbox after my mailbox has moved to Office 365?.What impact will moving my mailbox from CSU's Exchange servers to Office 365 have?.What is Skype for Business (formerly Lync)?.Skype, OneDrive for Business, Exchange Online.what's the difference between the services and if I use one service do I have to use them all?.Office 365 - Frequently Asked Questions FAQs

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